FREQUENTLY ASKED QUESTIONS

Feel like talking to a real person? You can reach our team by email : shop@buendiadesign.com

FREQUENTLY ASKED QUESTIONS!

For all other questions, concerns, and comments, please contact our team at shop@buendiadesign.com

ABOUT BUEN DIA

WHAT IS BUEN DIA?

We're a creative studio based in San Luis Obispo California. If you wanna know more about us, visit our Flagship store page!

WHERE DO YOU MAKE YOUR PRINTS AND FRAMES?

Our prints are all made in house here in San Luis Obispo, from initial design to final copies! All framing is done professionally in Los Angeles by our expert team. We are here to help with any customizations and color recommendations, send us an email if you are interested! 

WHERE DO YOU MAKE YOUR APPAREL AND ACCESSORIES?

We make all of our apparel at our in-house screen printing studio in San Luis Obispo! Our team works to source garments, create unique designs, and print with vibrant inks that will last.

ARE YOU HIRING?

We’re always happy to welcome talented people! Feel free to send us your résumé at shop@buendiadesign.com. We’d love to hear from you.

MY ORDER

PRINT SIZE GUIDE

We have a range of print sizes available to choose from, and almost all of our designs are available in every size. Our most popular sizes include 5”x7”, 8”x10”, and 13”x19” prints which are perfect for gifting or creating a gallery wall in your home. We also offer larger print options including 16”x20” and 24”x36” which are made to order in California and can be shipped across the United States. For print sizes larger than 24x36, send us an email and we can make it happen! 

WHEN WILL MY ORDER ARRIVE?

Once an order is placed, our team works quickly to ship it out of our California location within 7 days of placing your order. For framing and custom orders, your order will be shipped within two weeks of placing your order. Once an order is shipped, you will receive tracking information and shipping updates to the contact you provided at checkout. 

WHAT IS YOUR RETURN POLICY?

We are happy to accept returns for store credit or exchanges. Just let us know what you need, and we can help you find it. At this time, we do not offer refunds unless there has been an issue with the order. 

WHAT IS A CUSTOM ORDER?

We offer custom orders for anyone who is looking to order a framed print! This includes picking out the size of your print, the color of framing, and framing style. We do not currently offer design changes, including removal of text or color adaptations. If this is something you are interested in, we offer design services and would be happy to help bring your vision to life, send your inquiry to shop@buendiadesign.com!

MY PRINT/FRAME HAS ARRIVED DAMAGED, WHAT DO I DO ?

If you receive a damaged product, our team is here to help! Send us an email with details on your order, what the damages include, and photos to help describe the issue. From there, we will be able to replace your product as soon as possible. 

VERY IMPORTANT QUESTIONS

WILL I GET BORED OF SEEING THESE PRINTS ON MY WALL EVERYDAY?

Absolutely not, you'll be completely filled with happiness every time you see them.

WILL MY WALLS LOOK COOLER THAN MY FRIENDS'?

Absolutely, 100% yes.